Feds study how county delivers service
July 13, 2010
The way King County measures performance could help governments nationwide improve how they serve residents.
King County has been selected to take part in a study regarding the use of community-level indicators by the U.S. Government Accountability Office. The federal office has been asked to assess how public agencies, private organizations and other countries developed comprehensive indicator systems, and how the experiences could help the United States.
The office plans to release a report next year.
King County has a public performance management website called AIMs High: Annual Indicators and Measures. Residents can track the indicators, including crime rate and how long county agencies take to respond to incidents.
“Through our strategic plan process, residents told us what their priorities are and we are working to make sure our services match up,” County Executive Dow Constantine said in a news release. “It is gratifying that King County’s performance management work is getting national recognition as a possible mo