Customers lose cable service after crew clips line

June 21, 2011

By Staff

Crews responded to a cable outage impacting customers in Issaquah and elsewhere June 13.

The cut to the cable provider’s fiber optic line occurred at about 2:45 p.m. and also affected customers in Sammamish, Duvall, Echo Lake and Redmond. Broadstripe dispatched a repair crew to the site minutes later.

The company restored service to affected customers by 1 a.m. June 14.

The damage to the fiber optic cable came after a King County lawn crew working along a road in Duvall accidentally clipped it.

John Bjorn, executive vice president for Broadstripe’s Northwest Region, said such accidental cuts happen infrequently.

“Anytime they happen, however, they represent a major inconvenience for our customers,” he said in a news release. “We are sorry that our customers were inconvenienced yesterday.”

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