King County executive plans upgrade to online services

July 6, 2011

By Staff

NEW — 6 a.m. July 6, 2011

King County Executive Dow Constantine intends to increase accessibility to county services online.

The proposal outlines priorities to automate the property tax appeals process, enhance the county website to provide better access to services, expand public alert capabilities, create a location-based service directory and improve accessibility of public criminal case statuses.

Constantine sent the legislation to the County Council on June 29.

“In a tech-savvy region like the Pacific Northwest, we are always pursuing ways to allow government to communicate with people using digital formats,” he said in a news release. “We can offer exceptional customer service by making our online services more accessible.”

Staffers from Constantine’s office briefed the council’s Government Accountability and Oversight Committee on June 29. Issaquah’s representative, Councilwoman Kathy Lambert, leads the committee.

“It’s imperative for local government to use efficient two-way, online communication,” Bill Kehoe, county chief information officer, said in a news release. “The county is always searching for opportunities to ensure our services are accessible and easy to use.”

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