King County permitting system to go offline during software upgrade

June 26, 2012

By Warren Kagarise

Landowners should prepare for a weeklong shutdown at the King County permitting agency, as officials roll out a software upgrade from July 2-8.

What to know

Though the King County Department of Development and Environmental Services cannot process permit applications from July 2-8, other services remain available on days other than July 4:

  • Free technical assistance, 7:30-9:30 a.m. weekdays
  • Records Center assistance, 7:30-9:30 a.m. weekdays
  • Phone Center assistance at 206-296-6600, 9:30 a.m. to 3:30 p.m. weekdays
  • Building and fire inspections may be requested by calling and leaving a voice message at 206-296-6630.
  • Online query, Permits-At-A-Glance, can be accessed as read-only throughout the week.

The planned upgrade coincides with the Independence Day holiday, a slow period for the Department of Development and Environmental Services.

The agency’s Renton office is open during the upgrade except for July 4, but during the week, staffers cannot accept, create or issue permit applications. Cashiers also cannot process financial transactions of any kind.

The agency issues building and land-use permits for properties in unincorporated King County, enforces county building and land-use codes, issues business licenses and staffs the King County Fire Marshal Division.

Staffers can continue to work on existing permitting applications during the shutdown. Then, after the software installation, agency employees can enter additional information.

Once the software is installed, customers can access enhanced online services, such as permit applications, building inspections and other services.

The computer system transition is part of a countywide project to integrate all permitting in various county departments into a single system. Officials said the process is meant to streamline the permitting process and provide customers with easy access to multiple departments for the same project.

“The Fourth of July holiday is historically the week of least demand from our customers, so that’s the best time for technicians to perform computer upgrades,” agency Director John Starbard said in a statement. “I urge residents who need permits from us to plan ahead for this necessary shutdown.”

Come fall, the agency plans to relocate from Renton to offices in Snoqualmie Ridge. Officials said the location change is meant to provide a more central office for residents in unincorporated areas.

Warren Kagarise: 392-6434, ext. 234, or Comment at

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