Rental service shut down for questionable practices

September 4, 2012

By Staff

The state Attorney General’s Office said a rental property referral service agreed Aug. 30 to stop accepting fees from apartment seekers and provide refunds to customers.

In King County Superior Court, attorneys from the Consumer Protection Division filed a consent decree, or voluntary agreement, with Chad Hurn, owner of Seattle-based Northwest RentPad LLC — also known as Rentpad NW. The company included listings in Issaquah and other cities in the Greater Seattle area.

In signing the consent decree, Hurn is prohibited from directly or indirectly charging or accepting fees from consumers for any service related to providing rental housing, and must also pay $1,000 in attorney fees to the state.

Steele said Hurn charged consumers $350 for referral services and told them the fee was refundable. But customers said Rentpad NW often refused refund requests.

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