Intruder shocked while stealing copper wire

June 24, 2014

A man trying to steal copper wire at the McDonald Substation near Issaquah was shocked June 18.

He caused a loss of power to about 2,800 Puget Sound Energy customers in Renton.

The man climbed on top of a transformer at about 4:30 a.m., according to Eastside Fire & Rescue Battalion Chief Dave McDaniel. The man suffered severe burns covering 60 percent to 70 percent of his body.

PSE seeks overall 1.5 percent increase in natural gas rates

September 26, 2013

NEW — 6 a.m. Sept. 26, 2013

Puget Sound Energy has filed a request with Washington state regulators to increase natural gas rates for the upcoming winter season by an overall 1.5 percent, effective Nov. 1.

If approved by the Utilities and Transportation Commission, the proposed purchased gas adjustment will increase a typical household’s natural gas bill (based on 68 therms of average monthly usage over a 12-month period) by 1.4 percent, or $1.07, to $78.55.

That is about what PSE customers were paying in 2010. Commercial rates would increase by about 1.6 percent.

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PSE offers $500 worth of free duct sealing

July 16, 2013

Puget Sound Energy is offering electric customers who live in manufactured homes and use electric forced-air as their primary heat source the chance to seal up leaky ductwork and receive other energy efficiency upgrades for free.

The service offered to PSE customers in Issaquah, Fall City, Carnation and surrounding areas has up to a $500 value per customer and could reduce their energy bills by about 30 percent.

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Power out all over Issaquah

June 30, 2013

NEW — 10:40 p.m. June 30, 2013

A power outage occurred at about 9:30 p.m. June 30 in neighborhoods ranging from the Issaquah Highlands to Talus, and including downtown.

As of 10:15 p.m., representatives from Puget Sound Energy confirmed that Swedish/Issaquah was among the sites left without power. They said that a little over 6,000 of the utility’s customers had no electricity. Citizens reported to The Issaquah Press that transformers had exploded on Squak Mountain.

Puget Sound Energy expects full restoration to be complete by 4 a.m. July 1, though reports came in from homeowners that the lights were coming back on an hour after the initial blackout.

The cause for the outage is still being determined.

Call Puget Sound Energy’s 24 line at 1-888-225-5773 toll free.

State regulators fine Puget Sound Energy $430,000

December 18, 2012

State regulators fined Puget Sound Energy $430,000 for improperly charging residential disconnect-visit fees to electricity and natural gas customers, officials announced Nov. 30.

The state Utilities and Transportation Commission approved a multiparty settlement agreement stemming from 1,639 violations of state consumer protection rules.

In addition to the penalty, Bellevue-based PSE refunded to customers more than 9,000 disconnect-visit fees charged in error dating back to December 2009. The utility provider also agreed to change procedures for handling such visits.

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State regulators fine Puget Sound Energy $250,000

December 11, 2012

State regulators fined Puget Sound Energy $250,000 for violating a 2010 order to require the Bellevue-based utility to review and correct customer accounts, officials announced Nov. 9.

The state Utilities and Transportation Commission approved a settlement on a complaint based on violations stemming from the 2010 order. Officials said PSE violated the order 515 times.

The utility is not allowed to pass the penalty costs to customers through rate changes.

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Regulators fine Puget Sound Energy $430,000 for improper disconnect fees

December 1, 2012

NEW — 8 a.m. Dec. 1, 2012

State regulators fined Puget Sound Energy $430,000 for improperly charging residential disconnect-visit fees to electricity and natural gas customers, officials announced Friday.

The state Utilities and Transportation Commission approved a multiparty settlement agreement stemming from 1,639 violations of state consumer protection rules.

In addition to the penalty, Bellevue-based PSE refunded to customers more than 9,000 disconnect-visit fees charged in error dating back to December 2009. The utility provider also agreed to change procedures for handling such visits.

The company is not allowed to pass any penalty costs to customers through rates. Instead, penalty money goes into the public service revolving fund; legislators make disbursements from the account.

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Puget Sound Energy offers LED bulbs to Black Friday shoppers

November 21, 2012

NEW — 10 a.m. Nov. 21, 2012

Puget Sound Energy residential electric customers planning to hit Issaquah stores early for Black Friday shopping can receive a free LED bulb from the utility provider.

The first 50 people in line at Best Buy and Fred Meyer can receive a 40-watt equivalent LED bulb. The energy-efficient bulb uses less energy than incandescent or compact fluorescent light bulbs, lasts years longer and is dimmable.

Best Buy shoppers receive a free Insignia 9-watt LED bulb, a $14 value. Fred Meyer shoppers receive a free Tulip LED bulb, a $17 value.

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State regulators fine Puget Sound Energy $250,000

November 12, 2012

NEW — 6 p.m. Nov. 12, 2012

State regulators fined Puget Sound Energy $250,000 for violating a 2010 order to require the Bellevue-based utility to review and correct customer accounts, officials announced Nov. 9.

The state Utilities and Transportation Commission approved a multiparty settlement on a complaint based on violations stemming from the 2010 order. Officials said PSE violated the order 515 times.

The utility is not allowed to pass the penalty costs to customers through rate changes.

Regulators originally penalized the company $104,300 in October 2010 for improperly handling accounts of customers, including many low-income customers disconnected for nonpayment.

In addition to the penalty, regulators ordered the company to make corrections to 26 customer accounts identified by Utilities and Transportation Commission staffers.

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Regulators reduce Puget Sound Energy customers’ natural gas rates for winter

October 30, 2012

Puget Sound Energy customers can expect to pay less for natural gas as winter approaches.

The average residential natural gas customer using 68 therms per month is due to receive a 7.1 percent — or $5.82 — drop in rates, after state regulators approved the change Oct. 25. The revised rate goes into effect Nov. 1.

The average residential natural gas customer should pay $76.59 under the revised rate. The rate is comparable to what PSE customers paid in 2009.

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